Terms and Conditions
Last Updated: December 16, 2024
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Neutimes Holdings LLC, doing business as VinPassed ("VinPassed," "we," "us," or "our"), governing your access to and use of the vinpassed.com website and vehicle history report services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Eligibility
You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.
3. Description of Service
VinPassed provides vehicle history reports based on Vehicle Identification Numbers (VINs). Our reports compile data from various third-party sources, which may include:
- Title and registration records
- Auction sales history and photos
- Damage and accident records
- Theft and recovery records
- Odometer readings
- Vehicle specifications and features
- Dealer listing history
- Estimated repair costs
4. Purchases and Payment
4.1 Pricing
All prices for vehicle history reports are displayed on our website and are subject to change without notice. Prices are in U.S. dollars unless otherwise specified.
4.2 Payment Processing
Payments are processed through our third-party payment processor. By making a purchase, you agree to provide accurate and complete payment information and authorize us to charge your payment method for the total amount of your order.
4.3 Digital Product Delivery
Vehicle history reports are digital products delivered electronically immediately upon successful payment processing. Reports are made available through our website and/or sent to the email address you provide.
No Refunds Policy: Due to the immediate delivery of our digital products and the costs incurred in generating reports, ALL SALES ARE FINAL. We do not offer refunds, returns, or exchanges once a report has been purchased and delivered. Please ensure you have entered the correct VIN before completing your purchase.
5. Accuracy and Limitations of Information
5.1 Data Sources
VinPassed compiles vehicle history information from various third-party sources. While we strive to provide accurate and comprehensive reports, we do not independently verify all information and cannot guarantee that our reports are complete, accurate, or error-free.
5.2 Limitations
You acknowledge and agree that:
- Not all vehicle history events are reported to or captured by data providers
- There may be delays between when an event occurs and when it appears in a report
- Some records may not be available for all vehicles or in all jurisdictions
- Odometer readings, damage assessments, and other information are reported by third parties and may contain errors
- The absence of information in a report does not mean an event did not occur
5.3 Not a Substitute for Inspection
Our reports are for informational purposes only and are NOT a substitute for an independent, physical inspection by a qualified mechanic. We strongly recommend having any vehicle you are considering purchasing inspected by a professional before completing the transaction.
6. Permitted Use
You may use our Service and reports for:
- Personal research when considering a vehicle purchase
- Verifying information about a vehicle you own
- Other lawful purposes consistent with these Terms
7. Prohibited Uses
You agree NOT to:
- Use the Service for any unlawful purpose
- Resell, redistribute, or commercially exploit our reports without authorization
- Use automated systems, bots, or scrapers to access the Service
- Attempt to circumvent any security measures or access controls
- Use the Service to harass, stalk, or harm any individual
- Misrepresent your identity or affiliation
- Interfere with or disrupt the Service or servers
- Use information from reports for employment decisions, tenant screening, or other purposes prohibited by law
8. Intellectual Property
All content on the VinPassed website, including but not limited to text, graphics, logos, images, software, and report formats, is the property of Neutimes Holdings LLC or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
9. Disclaimer of Warranties
THE SERVICE AND ALL REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT.
WE DO NOT WARRANT THAT:
- The Service will be uninterrupted, timely, secure, or error-free
- The information in our reports is complete, accurate, or current
- Any errors in the Service will be corrected
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL NEUTIMES HOLDINGS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- Loss of profits, revenue, or data
- Cost of substitute products or services
- Any damages arising from your use of or inability to use the Service
- Any damages arising from decisions made based on information in our reports
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC REPORT GIVING RISE TO THE CLAIM.
11. Indemnification
You agree to indemnify, defend, and hold harmless Neutimes Holdings LLC and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your violation of any third-party rights
- Any claim that your use of the Service caused damage to a third party
12. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of any third-party sites. You access third-party links at your own risk.
13. Modifications to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of the Service after any changes constitutes acceptance of the modified Terms.
14. Modifications to Service
We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the state or federal courts located in South Dakota, and you consent to the personal jurisdiction of such courts.
16. Dispute Resolution
Any dispute arising from or relating to these Terms or the Service shall first be attempted to be resolved through good-faith negotiation. If the dispute cannot be resolved through negotiation within 30 days, either party may pursue legal remedies as provided in Section 15.
17. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and VinPassed regarding the Service and supersede all prior agreements and understandings.
19. Waiver
Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by VinPassed.
20. Assignment
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
Contact Us
If you have questions about these Terms and Conditions, please contact us:
Neutimes Holdings LLC (VinPassed)
25 First Ave SW, Suite A
Watertown, SD 57201
Email: legal@vinpassed.com
Phone: (877) 873-0604